Police Dispatcher (Entry-Level)
3.
7 Pleasanton, CA Pleasanton, CA Full-time Full-time $91,520.
00 - $111,300.
80 a year $91,520.
00 - $111,300.
80 a year 2 days ago 2 days ago 2 days ago Salary $91,520.
00 - $111,300.
80 Annually Location Pleasanton, CA Job Type Full-Time, Regular Job Number 202400027 Department Police Opening Date 04/01/2024 Closing Date 4/21/2024 11:
59 PM Pacific FLSA Non-Exempt Bargaining Unit PCEA DESCRIPTION BENEFITS QUESTIONS Join our dynamic team as an Entry-Level Police Dispatcher, where you'll play a crucial role in ensuring public safety and supporting law enforcement operations.
As the first point of contact for emergency and non-emergency calls, you'll dispatch appropriate personnel, provide critical information, and offer reassurance to callers in distress.
This role demands quick thinking, clear communication skills, and the ability to remain calm under pressure.
If you're passionate about serving your community, thrive in fast-paced environments, and seek a rewarding career in public safety, we invite you to apply.
To be considered, candidates must attach the following documents to their application by recruitment close on Sunday, April 21, 2024:
CritiCall Exam results (within the last 12 months) Typing Certificate (minimum of 35 wpm) Applicants have the following options for the written exam:
Submit scores from other agencies dated within 12 months of applying.
Take the test at South Bay Academy for a fee.
For more information regarding the CritiCall Exam, answers to frequently asked questions, and a test preparation guide, please visit CritiCall911.
com.
For South Bay Academy CritiCall Exam dates and times, please visit the following link:
CritiCall Exam.
About the Police Department The Pleasanton Police Department is committed to protecting life, preventing crime, and enhancing the quality of life in our community.
The department is organized into three divisions.
The Operations Division, the Investigations Division, and the Support Services Division.
The Operations Division includes Patrol, the Traffic Unit, and the Alternate Response Unit (ARU).
The Investigation Division manages the Criminal Investigations Unit, Youth and Community Services, Personnel and Training, Special Enforcement Unit as well as our Community Outreach and social media.
This division is also responsible for in-service training and certified courses to ensure compliance with Peace Officer Standards and Training (POST) and applicable educational mandates for all sworn and civilian police personnel.
The Support Services Division includes Dispatch, Records and is responsible for public records management.
For more information about the position, please refer to the job description by visiting the following link:
Police Dispatcher.
Typical Duties Answers emergency and non-emergency telephones and conducts interviews with callers to determine the nature of call, priority and appropriate response and/or action.
Dispatches Police Department units and, as necessary, Public Works and Fire units.
Takes police reports and processes requests for routine information received both in person and by telephone or radio.
Performs a variety of clerical duties including:
typing police reports; confirming warrants; taking reports from citizens; fingerprinting; and processing of applicable reports and records.
Minimum
Qualifications Education:
High school graduation or GED equivalent.
Experience:
One year of public safety dispatching experience or two years of general clerical experience involving public contact with emphasis on customer service.
License:
Valid California driver's license.
Completion of Basic POST Dispatcher training within one year of appointment.
Knowledge of:
Generally accepted office practices and procedures and of standard office equipment including personal computers.
Skill to:
Respond correctly, calmly and quickly under emergency conditions.
Deal effectively with the public and maintain effective working relationships with others contacted in the course of work.
Communicate clearly and precisely.
Correctly apply established department policies and procedures in the dispatch of emergency units.
Accurately type statistical data at a rate of not less than 35 wpm, using both typewriter and word processor.
Prepare and maintain accurate records and reports.
Recruitment Process Application:
To be considered for this position, please submit your application through our online application process at www.
cityofpleasantonca.
gov.
Click on Job Opportunities.
SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.
The following dates are tentative and subject to change based on the need of the Agency:
TENTATIVE SELECTION PLAN Deadline to Filing:
11:
59 p.
m.
Sunday, April 21, 2024 Review of Minimum
Qualifications:
Week of April 21, 2024 Structured Oral Interview:
Week of May 13, 2024 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Agency City of Pleasanton Address 123 Main Street, P.
O.
Box 520 Pleasanton, California, 94566 Phone 925-931-5048 Website http:
//www.
cityofpleasantonca.
gov Join our dynamic team as an Entry-Level Police Dispatcher, where you'll play a crucial role in ensuring public safety and supporting law enforcement operations.
As the first point of contact for emergency and non-emergency calls, you'll dispatch appropriate personnel, provide critical information, and offer reassurance to callers in distress.
This role demands quick thinking, clear communication skills, and the ability to remain calm under pressure.
If you're passionate about serving your community, thrive in fast-paced environments, and seek a rewarding career in public safety, we invite you to apply.
To be considered, candidates must attach the following documents to their application by recruitment close on Sunday, April 21, 2024:
CritiCall Exam results (within the last 12 months) Typing Certificate (minimum of 35 wpm) Applicants have the following options for the written exam:
Submit scores from other agencies dated within 12 months of applying.
Take the test at South Bay Academy for a fee.
For more information regarding the CritiCall Exam, answers to frequently asked questions, and a test preparation guide, please visit CritiCall911.
com.
For South Bay Academy CritiCall Exam dates and times, please visit the following link:
CritiCall Exam.
About the Police Department The Pleasanton Police Department is committed to protecting life, preventing crime, and enhancing the quality of life in our community.
The department is organized into three divisions.
The Operations Division, the Investigations Division, and the Support Services Division.
The Operations Division includes Patrol, the Traffic Unit, and the Alternate Response Unit (ARU).
The Investigation Division manages the Criminal Investigations Unit, Youth and Community Services, Personnel and Training, Special Enforcement Unit as well as our Community Outreach and social media.
This division is also responsible for in-service training and certified courses to ensure compliance with Peace Officer Standards and Training (POST) and applicable educational mandates for all sworn and civilian police personnel.
The Support Services Division includes Dispatch, Records and is responsible for public records management.
For more information about the position, please refer to the job description by visiting the following link:
Police Dispatcher.
Typical Duties Answers emergency and non-emergency telephones and conducts interviews with callers to determine the nature of call, priority and appropriate response and/or action.
Dispatches Police Department units and, as necessary, Public Works and Fire units.
Takes police reports and processes requests for routine information received both in person and by telephone or radio.
Performs a variety of clerical duties including:
typing police reports; confirming warrants; taking reports from citizens; fingerprinting; and processing of applicable reports and records.
Minimum
Qualifications Education:
High school graduation or GED equivalent.
Experience:
One year of public safety dispatching experience or two years of general clerical experience involving public contact with emphasis on customer service.
License:
Valid California driver's license.
Completion of Basic POST Dispatcher training within one year of appointment.
Knowledge of:
Generally accepted office practices and procedures and of standard office equipment including personal computers.
Skill to:
Respond correctly, calmly and quickly under emergency conditions.
Deal effectively with the public and maintain effective working relationships with others contacted in the course of work.
Communicate clearly and precisely.
Correctly apply established department policies and procedures in the dispatch of emergency units.
Accurately type statistical data at a rate of not less than 35 wpm, using both typewriter and word processor.
Prepare and maintain accurate records and reports.
Recruitment Process Application:
To be considered for this position, please submit your application through our online application process at www.
cityofpleasantonca.
gov.
Click on Job Opportunities.
SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.
The following dates are tentative and subject to change based on the need of the Agency:
TENTATIVE SELECTION PLAN Deadline to Filing:
11:
59 p.
m.
Sunday, April 21, 2024 Review of Minimum
Qualifications:
Week of April 21, 2024 Structured Oral Interview:
Week of May 13, 2024 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Choice of One of Four Comprehensive Health Plans Dental Plan Life Insurance Coverage Holiday In-Lieu Pay Additional Paid Time Off Paid Sick Leave Short Term/ Long Term Disability Plan Annual Paid Vacation PERS Retirement Plan.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Pleasanton, CA Pleasanton, CA Full-time Full-time $91,520.
00 - $111,300.
80 a year $91,520.
00 - $111,300.
80 a year 2 days ago 2 days ago 2 days ago Salary $91,520.
00 - $111,300.
80 Annually Location Pleasanton, CA Job Type Full-Time, Regular Job Number 202400027 Department Police Opening Date 04/01/2024 Closing Date 4/21/2024 11:
59 PM Pacific FLSA Non-Exempt Bargaining Unit PCEA DESCRIPTION BENEFITS QUESTIONS Join our dynamic team as an Entry-Level Police Dispatcher, where you'll play a crucial role in ensuring public safety and supporting law enforcement operations.
As the first point of contact for emergency and non-emergency calls, you'll dispatch appropriate personnel, provide critical information, and offer reassurance to callers in distress.
This role demands quick thinking, clear communication skills, and the ability to remain calm under pressure.
If you're passionate about serving your community, thrive in fast-paced environments, and seek a rewarding career in public safety, we invite you to apply.
To be considered, candidates must attach the following documents to their application by recruitment close on Sunday, April 21, 2024:
CritiCall Exam results (within the last 12 months) Typing Certificate (minimum of 35 wpm) Applicants have the following options for the written exam:
Submit scores from other agencies dated within 12 months of applying.
Take the test at South Bay Academy for a fee.
For more information regarding the CritiCall Exam, answers to frequently asked questions, and a test preparation guide, please visit CritiCall911.
com.
For South Bay Academy CritiCall Exam dates and times, please visit the following link:
CritiCall Exam.
About the Police Department The Pleasanton Police Department is committed to protecting life, preventing crime, and enhancing the quality of life in our community.
The department is organized into three divisions.
The Operations Division, the Investigations Division, and the Support Services Division.
The Operations Division includes Patrol, the Traffic Unit, and the Alternate Response Unit (ARU).
The Investigation Division manages the Criminal Investigations Unit, Youth and Community Services, Personnel and Training, Special Enforcement Unit as well as our Community Outreach and social media.
This division is also responsible for in-service training and certified courses to ensure compliance with Peace Officer Standards and Training (POST) and applicable educational mandates for all sworn and civilian police personnel.
The Support Services Division includes Dispatch, Records and is responsible for public records management.
For more information about the position, please refer to the job description by visiting the following link:
Police Dispatcher.
Typical Duties Answers emergency and non-emergency telephones and conducts interviews with callers to determine the nature of call, priority and appropriate response and/or action.
Dispatches Police Department units and, as necessary, Public Works and Fire units.
Takes police reports and processes requests for routine information received both in person and by telephone or radio.
Performs a variety of clerical duties including:
typing police reports; confirming warrants; taking reports from citizens; fingerprinting; and processing of applicable reports and records.
Minimum
Qualifications Education:
High school graduation or GED equivalent.
Experience:
One year of public safety dispatching experience or two years of general clerical experience involving public contact with emphasis on customer service.
License:
Valid California driver's license.
Completion of Basic POST Dispatcher training within one year of appointment.
Knowledge of:
Generally accepted office practices and procedures and of standard office equipment including personal computers.
Skill to:
Respond correctly, calmly and quickly under emergency conditions.
Deal effectively with the public and maintain effective working relationships with others contacted in the course of work.
Communicate clearly and precisely.
Correctly apply established department policies and procedures in the dispatch of emergency units.
Accurately type statistical data at a rate of not less than 35 wpm, using both typewriter and word processor.
Prepare and maintain accurate records and reports.
Recruitment Process Application:
To be considered for this position, please submit your application through our online application process at www.
cityofpleasantonca.
gov.
Click on Job Opportunities.
SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.
The following dates are tentative and subject to change based on the need of the Agency:
TENTATIVE SELECTION PLAN Deadline to Filing:
11:
59 p.
m.
Sunday, April 21, 2024 Review of Minimum
Qualifications:
Week of April 21, 2024 Structured Oral Interview:
Week of May 13, 2024 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Agency City of Pleasanton Address 123 Main Street, P.
O.
Box 520 Pleasanton, California, 94566 Phone 925-931-5048 Website http:
//www.
cityofpleasantonca.
gov Join our dynamic team as an Entry-Level Police Dispatcher, where you'll play a crucial role in ensuring public safety and supporting law enforcement operations.
As the first point of contact for emergency and non-emergency calls, you'll dispatch appropriate personnel, provide critical information, and offer reassurance to callers in distress.
This role demands quick thinking, clear communication skills, and the ability to remain calm under pressure.
If you're passionate about serving your community, thrive in fast-paced environments, and seek a rewarding career in public safety, we invite you to apply.
To be considered, candidates must attach the following documents to their application by recruitment close on Sunday, April 21, 2024:
CritiCall Exam results (within the last 12 months) Typing Certificate (minimum of 35 wpm) Applicants have the following options for the written exam:
Submit scores from other agencies dated within 12 months of applying.
Take the test at South Bay Academy for a fee.
For more information regarding the CritiCall Exam, answers to frequently asked questions, and a test preparation guide, please visit CritiCall911.
com.
For South Bay Academy CritiCall Exam dates and times, please visit the following link:
CritiCall Exam.
About the Police Department The Pleasanton Police Department is committed to protecting life, preventing crime, and enhancing the quality of life in our community.
The department is organized into three divisions.
The Operations Division, the Investigations Division, and the Support Services Division.
The Operations Division includes Patrol, the Traffic Unit, and the Alternate Response Unit (ARU).
The Investigation Division manages the Criminal Investigations Unit, Youth and Community Services, Personnel and Training, Special Enforcement Unit as well as our Community Outreach and social media.
This division is also responsible for in-service training and certified courses to ensure compliance with Peace Officer Standards and Training (POST) and applicable educational mandates for all sworn and civilian police personnel.
The Support Services Division includes Dispatch, Records and is responsible for public records management.
For more information about the position, please refer to the job description by visiting the following link:
Police Dispatcher.
Typical Duties Answers emergency and non-emergency telephones and conducts interviews with callers to determine the nature of call, priority and appropriate response and/or action.
Dispatches Police Department units and, as necessary, Public Works and Fire units.
Takes police reports and processes requests for routine information received both in person and by telephone or radio.
Performs a variety of clerical duties including:
typing police reports; confirming warrants; taking reports from citizens; fingerprinting; and processing of applicable reports and records.
Minimum
Qualifications Education:
High school graduation or GED equivalent.
Experience:
One year of public safety dispatching experience or two years of general clerical experience involving public contact with emphasis on customer service.
License:
Valid California driver's license.
Completion of Basic POST Dispatcher training within one year of appointment.
Knowledge of:
Generally accepted office practices and procedures and of standard office equipment including personal computers.
Skill to:
Respond correctly, calmly and quickly under emergency conditions.
Deal effectively with the public and maintain effective working relationships with others contacted in the course of work.
Communicate clearly and precisely.
Correctly apply established department policies and procedures in the dispatch of emergency units.
Accurately type statistical data at a rate of not less than 35 wpm, using both typewriter and word processor.
Prepare and maintain accurate records and reports.
Recruitment Process Application:
To be considered for this position, please submit your application through our online application process at www.
cityofpleasantonca.
gov.
Click on Job Opportunities.
SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.
The following dates are tentative and subject to change based on the need of the Agency:
TENTATIVE SELECTION PLAN Deadline to Filing:
11:
59 p.
m.
Sunday, April 21, 2024 Review of Minimum
Qualifications:
Week of April 21, 2024 Structured Oral Interview:
Week of May 13, 2024 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Choice of One of Four Comprehensive Health Plans Dental Plan Life Insurance Coverage Holiday In-Lieu Pay Additional Paid Time Off Paid Sick Leave Short Term/ Long Term Disability Plan Annual Paid Vacation PERS Retirement Plan.
Estimated Salary: $20 to $28 per hour based on qualifications.
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